Shipping & Returns
Delivery costs, timeframes, tracking, and what to do if something's not right.
How much does shipping cost?
You can find all the information about shipping costs here.
How long will it take to receive my order?
We aim to ship your order to you within 10 working days (although in the busier times it can be slightly longer). It takes 10 working days for manufacturing and 2-5 additional working days for freight. We’ll stay in touch via email to keep you updated about the status of your order.
Do you deliver to remote locations?
Yes. We deliver New Zealand-wide, however in rural locations it may take a bit longer to reach you. To check delivery times and locations, please enter your postcode for an estimate.
Can I track my order?
Yes, you can track your order with the unique order ID, which you can find in your shipping confirmation email.
What is your returns policy?
If you’ve received the wrong items (size, colour, style or quantity), you must let us know within 7 days of delivery, so that we can investigate and correct your order.
Do you offer exchanges or refunds?
Due to the customisation of our products, we do not offer refunds/exchanges if you change your mind after receiving it, or if measurements have been incorrectly supplied to us.
What if my order arrives damaged or defective?
If your order arrives in less than perfect condition, please contact us within 24 hours of receiving your order so we can assess how to proceed with repairs or replacement.
Product Information
Our range, materials, fabrics, sizing options, and how everything is made.
Why are you called ‘Bargain Blinds & Curtains'?
Because our products are affordable. And that’s because you deal directly with the manufacturer - that’s us.
Do you have a measuring and installation service?
We think you’re clever enough to manage that. We have step by step guides to help too. Besides, our DIY measure and installation model is part of what makes our products so affordable.
Do I get free sample packs? How many can I order?
Yes, you can order free sample packs of your favourite curtains and/or blinds to help you choose. You can order a maximum of 10 samples in a pack.
Is it best to fit blinds inside or outside the window frame?
If there’s enough depth within the window recess to fit the blind (see our measuring guide) then an inside fit is a clean and tidy solution; just be aware on very small windows this means the blind will obstruct some of the view. An outside fit (when combined with back rolling operation) is better for not letting in light or cold air as it creates a better seal over the entire window and frame.
What is the backing colours of the fabrics?
All honeycomb blinds have a white backing on the reverse.
What types of curtains and blinds do you offer?
What materials are your curtains and blinds made from?
All our curtains are made to excellent standards with fabrics sourced from leading fabric mills around the world. And because you deal directly with the manufacturer (that’s us), they’re affordable too. We have fabrics for everyone – linen, cotton, recycled cotton and recycled polyester also. Our venetian blinds and roller blinds are made from PVC and wood.
Do you stock any other colours and materials in addition to those on the website?
What you see on the website is our entire range of available stock.
Do you offer blackout or thermal curtains?
Yes, we have a wide range of thermal curtains and blackout curtains to suit your comfort needs.
Can I order custom sizes for my curtains or blinds?
Yes, you can custom order your curtains and blinds to suit your personal taste.
Do you offer accessories?
Yes, we have custom made and readymade cushions available to help complete your look.
Do you offer any products for hard-to-reach windows?
Yes, our curtains and blinds can be customised for almost any window size or shape. Explore our range here.
What is the gap between Linked blinds?
- The expected centre gap in our linked blinds is approximately 18mm.
Measurement & Installation
How to measure, what comes in the box, and tips for installing it yourself.
How do I measure my windows for curtains or blinds?
Finding the right measurements is often a challenge, so we created a guide to make it easier for you. This guide is tailored to help you measure every window accurately, regardless of the product. You can find it here.
How do I install my curtains or blinds?
See our step-by-step guide that will make assembling your products quick and easy. You can find it here.
What hardware is included with my order?
For blinds, everything you need for installation will be included in your package.
For curtains, your package will contain the curtains and curtain hooks for hanging. However you’ll need to ensure that you add a track and additional double brackets to your order, if you don’t already have these.
Can I install my curtains or blinds without drilling holes in my walls?
To make sure your curtains or blinds are installed securely, we recommend screwing these into the wall surrounding the window or the window architraves.
Can I install my curtains or blinds on my own or do I need a professional?
Yes, you can easily find the right fit and install these yourself with our easy measure and install guide.
Customer Support
How to reach us, change an order, or get help with anything else.
How can I contact customer support if I have questions or issues with my order?
We have a dedicated team to help answer any questions you have related to your order. Email your questions through to the team at info@bargainblinds.co.nz.
What are your customer support hours?
8:00 am - 4:30 Monday - Friday.
Can I cancel my order after I've placed it?
Yes, if you cancel your order before we’ve begun manufacturing it, we’ll provide a full refund. However, if manufacturing has already begun on your order, some costs may be incurred.
What if my order arrives damaged or defective?
If your order arrives damaged or defective, please contact us within 24 hours of receiving your order, and we’ll assess how to proceed with repairs or replacement.
Can I make changes to my order after it’s been placed?
Yes, however this must be within the same day of the order.
Cushions
Sizes, fillings, fabric options, and how to care for them.
What types of cushions do you offer?
We have a range of cushions that you can coordinate with your curtains/blinds to complete the look and feel of your home.
Do you offer custom sizes or designs?
Yes, we have a diverse range of cushions to choose from, which you can customise in varying sizes and materials.
Are your cushions machine-washable?
Yes, our cushion covers are made from fabrics which are machine washable. Please refer to the care instructions inside of the cushion cover for best results.
What’s the cushion filling made from?
We offer a polyester filling for our cushions.
Can I order cushion covers separately?
Yes, we sell cushion covers without the filling.
Fixtures
Brackets, tracks, rods, and the hardware that holds it all together — what's included and how to choose.
What types of fixtures do you offer?
We offer a range of readymade fixtures to help making installing your curtains easy. This includes:
- Brackets
- Tracks
- Rods
- Finials
- Glides
- Curtain hooks
What materials are your fixtures made from?
- Brackets – steel
- Tracks – aluminium
- Rods – aluminium
- Glides – silicon
- Curtain hooks – silicon
Do you recommend fixtures for specific curtains or blinds styles?
Fixtures come with the track order. However, if you need more, you can find out exactly which ones to order, as the fixtures have the name of the track at the start.
Can I order fixtures separately?
Yes, please check the name as they match the track.
How do I install fixtures for my curtains or blinds?
Read our install guides for curtains and blinds here.
Are your fixtures adjustable for different window sizes?
Our fixtures aren’t adjustable for different window sizes. However, we do have a standard double bracket that can be adjusted to hang two tracks.
Customisation
Custom sizes, fabrics, and finishes — and how the made-to-order process works.
Do you do curtains and blinds for unusual shaped or sized windows?
Unfortunately we are unable to provide our service for windows with curves or slanted angles. To make it as easy as possible for as many people as possible, we had to draw a line somewhere and at this time, it’s at regular four-sided windows.
Can I get a customised quote for my entire home or business?
Yes, get in touch and we’ll work with you to organise a quote that fits your needs.
How do I know when to choose between readymade and custom?
There are many different benefits to going with readymade curtains Vs. custom curtains. Readymades are pre-made curtains that are set to a particular size. That said the quality still reflects that of our custom range.
Custom curtains on the other hand are sewn specifically to the measurements of your home and best for rooms where you want to add that special touch. Our custom curtains are made using only the best quality fabrics and sewn right here in sunny Nelson.
How can I choose the right colour and fabric for my curtains?
Choosing colours and fabrics can be daunting. So we’ve created a short guide to help make the decision-making processes easier for you.
Can I order a fabric swatch/free sample pack before making a purchase?
Yes, you can order free sample packs of your favourite curtains and/or blinds to help you choose the right ones for you.
Can you assist me with custom design options for my home?
You can explore our entire range of curtains and blinds on our website, along with helpful style and inspiration tips over on our blog. If you’re still feeling unsure, please reach out to us and we’ll do our best to guide you.
Can I add additional features such as motorisation or remote control to my curtains or blinds?
Yes, when customizing your products, you can add motors and remotes. You can also purchase them separately in our Accessories section.
Do you offer design services for curtains or blinds?
If you’re looking for a more customised look for your home or business, get in touch with our team. We can provide you with some tips and tricks to help you get the look you want.
Can you provide advice on the best types of curtains or blinds for noise reduction?
There are a few things to consider if you’re looking at making your room more soundproof. Take a look at some of our recommendations here.
Free Samples
What's in a sample pack, how many you can order, and how long delivery takes.
Can I order a fabric swatch/free sample pack before making a purchase?
Yes, you can. Explore our range and pick your favourite fabrics to create your sample pack.
How long does delivery take?
Delivery typically takes around 5-7 working days depending on the area you live in.
Is the delivery and shipping free?
Yes, shipping is free for the first 20 samples. However, a fee will be charged for rural locations and for additional samples due to weight restrictions.